This Refund and Cancellation Policy outlines the terms under which you can cancel a service or request a refund for purchases made through XPERISERV TECHNOLOGIES. We value our customers and strive to ensure transparency and fairness in all transactions.
Cancellation Policy
- Cancellations will be accepted only if the request is made within 2 days (48 hours) of placing the order or availing the service.
- To initiate a cancellation, please contact our support team at [email protected] with your order details.
- Cancellation requests made after the 2-day window or after the service/work has been initiated will not be eligible for consideration.
- In case of a successfully approved cancellation, the corresponding amount will be processed as per the refund policy below.
Refund Policy
- Refunds are applicable only after proper verification and approval by XPERISERV TECHNOLOGIES.
- Once a refund request is approved, the amount will be credited to the original payment method/account used during the purchase.
- Refunds will be processed within 7 business days from the date of approval. Please note that actual credit timelines may vary depending on your bank or payment provider.
For refund requests: [email protected] · Mon–Fri, 9 AM – 6 PM