This Refund and Cancellation Policy outlines the terms under which you can cancel a service or request a refund for purchases made through XPERISERV TECHNOLOGIES. We value our customers and strive to ensure transparency and fairness in all transactions.

Cancellation Policy

• Cancellations will be accepted only if the request is made within 2 days (48 hours) of placing the order or availing the service.

• To initiate a cancellation, please contact our support team at [email protected] with your order details.

• Cancellation requests made after the 2-day window or after the service/work has been initiated will not be eligible for consideration.

• In case of a successfully approved cancellation, the corresponding amount will be processed as per the refund policy below.

Refund Policy

• Refunds are applicable only after proper verification and approval by XPERISERV TECHNOLOGIES.

• Once a refund request is approved, the amount will be credited to the original payment method/account used during the purchase.

• Refunds will be processed within 7 business days from the date of approval.

• Please note that actual credit timelines may vary depending on your bank, payment gateway, or card issuer policies.

• No refunds will be issued for services that have been partially or fully delivered, customized, or used unless there is a valid reason verified and approved by our management.

Exceptions

• In case of any technical errors, duplicate transactions, or failed payments, users are requested to contact our support team immediately.

• Refunds in such cases will be initiated after confirmation from the payment gateway or financial institution.

• Certain promotional or discounted purchases may not be eligible for refunds unless specified otherwise.